Customer Care Manager Jobs in Doha with Visa Sponsorship 2025

Kuehne+Nagel, a global leader in freight forwarding and logistics, is currently in need of a Sea Logistics Customer Care Manager in Doha, Qatar. The position is an exceptional opportunity for professionals who are interested in advancing their careers within a globally recognized and dynamic organization. This position may be an ideal match for individuals who are enthusiastic about customer service and possess experience in logistics.

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Key Points:

• Job Title: Customer Care Manager Jobs in Doha with Visa Sponsorship
• Company: Kuehne+Nagel
• Location: Doha, Qatar
• Employment Type: Full-time / Part-time
• Visa Sponsorship: Provided
• Salary: QR 2500.00 – QR 7500.00 per month + Bonus

Education and Experience:

One of the following educational qualifications must be met by applicants:

• High School Diploma
• Bachelor’s Degree in Logistics, Business, or a related field
• Relevant Diploma

A minimum of one to two years of experience in a related discipline is required, with a preference for customer care or logistics.

Key Responsibilities:

• Head and supervise the Sea Logistics Customer Care team
• Ensure effective communication and coordination with clients.
• Respond to customer inquiries, complaints, and requests in a timely manner.
• Monitor and trace the movement of sea freight.
• Furnish clients with precise and timely information
• Implement customer service standards and guarantee adherence
• Evaluate customer feedback and facilitate process enhancements
• Work in conjunction with other departments to guarantee operational efficacy

Skills and Qualifications:

• Proven experience in team administration and leadership
• Strong interpersonal and communication abilities
• Comprehensive understanding of regulations and operations related to sea logistics
• Excellent problem-solving skills and a customer-centric mindset
• It is advantageous to possess an understanding of the standards and procedures of Kuehne+Nagel.

Benefits of Job:

• Safe and High-Quality Living Conditions: Companies in Doha provide visa sponsorship for Customer Care Manager positions, enabling foreign professionals to work and reside in Qatar legally and without any complications.
• Attractive Compensation Packages and Tax-Free Salaries: Doha provides a tax-free income structure, which results in the receipt of the full salary without deductions, frequently with bonuses and performance incentives.
• Collaborate with International and Multinational Brands: Numerous customer care positions in Doha are available from prominent global organizations, providing you with extensive exposure to international customer service standards.
• An Opportunity to Lead Multicultural Customer Service Teams: Doha’s diverse workforce provides an opportunity to manage and collaborate with professionals from a variety of cultural backgrounds, thereby enhancing your communication and leadership ability.
• Career Advancement in a Rapidly Expanding Market: The customer service management sector in Qatar is poised for long-term career progression and promotion, particularly in light of the country’s ongoing economic expansion, particularly in the aftermath of the World Cup.
• Assistance with Accommodation, Transportation, and Relocation: Numerous employers offer lodging or allowances, transportation, and relocation assistance, which significantly reduces your out-of-pocket expenses.
• Experience in the Rapidly Growing Service Sector of the Gulf Cooperation Council (GCC): Enhance your regional industry profile by acquiring a comprehensive understanding of the Gulf’s distinctive consumer expectations and high-quality service environment.
• Medical Insurance and End-of-Service Benefits: As part of their employment contract, employees in Doha typically receive a comprehensive medical insurance policy and an end-of-service gratuity.
• Annual Paid Leave with Return Airfare: To encourage a healthy work-life balance, the majority of employers provide 21–30 days of paid vacation per year, in addition to return flight tickets to your home county.
• Leadership Position with Decision-Making Authority: In the capacity of a Customer Care Manager, you will be responsible for the autonomous resolution of high-level customer issues, the implementation of service strategies, and the supervision of team performance.
• Training and Development Opportunities: Qatari organizations prioritize employee development by providing training in CRM tools, leadership, emotional intelligence, and customer retention strategies.
• Modern CRM Software and AI Technologies: Your technical proficiency will be improved by working with state-of-the-art platforms such as Zendesk, Salesforce, and AI chatbots.
• Improved Soft Skills in a High-Standard Customer Service Environment: The management of customer care in Doha is essential for the development of conflict resolution, empathy, and communication skills, which are essential in all sectors.
• Safe and High-Quality Living Conditions: Doha provides foreign professionals with a secure lifestyle, modern infrastructure, and a high standard of living, in addition to excellent healthcare.
• Family Sponsorship Opportunities for Long-Term Settling: Numerous organizations provide dependent visa sponsorship, which enables you to bring your spouse and children and potentially establish a permanent residence in Qatar.

How to Apply For Customer Care Manager Jobs in Doha with Visa Sponsorship?

Candidates who are interested in the Sea Logistics Customer Care Manager position are encouraged to submit a comprehensive resume and pertinent documents via the official application link. Ensure that your resume emphasizes your leadership abilities, logistics experience, and any prior customer service positions.

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Conclusion:

Kuehne+Nagel in Doha is providing a promising opportunity for anyone with experience in sea logistics and customer service who is interested in joining a globally recognized company. This position offers an exceptional opportunity for career advancement, as it includes competitive benefits and visa sponsorship. Join Kuehne+Nagel’s mission to provide exceptional customer satisfaction and logistics services by submitting your application today.

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