What does a customer assistant do?

Customer assistants provide frontline service by helping customers, addressing inquiries, handling transactions, and ensuring a positive shopping or service experience. Tasks include restocking products, managing the till, assisting with returns, and maintaining a clean work environment.

What qualifications are required for a customer assistant role?

Most customer assistant roles require at least a GCSE or equivalent, but some roles are open to applicants with no formal qualifications. Strong interpersonal and communication skills, a positive attitude, and customer service experience can be advantageous.

What skills are most important for a customer assistant?

Key skills include effective communication, problem-solving, and the ability to work well under pressure. Customer assistants should also be adaptable, patient, and capable of managing diverse tasks, from handling cash transactions to assisting customers with product selections.

Customer Assistant Jobs in England 2025

Booths is not merely a beloved retailer. It is a family. It pertains to the product, the people, and the location. We have been a family-owned business since 1847, and joining our team is truly like becoming a part of a supportive, compassionate family. We all strive to make a difference, and you feel special. We aim to satisfy and inspire our customers with our exceptional food and beverage offerings.

We are committed to the acquisition, production, sale, and marketing of the highest-quality food and beverage products. Therefore, as a customer assistant, you will be a natural at providing exceptional customer service. However, our customized training will enable you to become an expert in enchanting our customers with a warm northern welcome and facilitating a magical purchasing experience.

While employed in one of our departments, your day will be filled with a diverse array of engaging responsibilities, including the oversight of health and safety and food hygiene, as well as the maintenance of records and stock. Our consumers’ satisfaction will be your primary concern, and you will take all actions with their shopping experience in mind. We are content when they are satisfied, and that is the essence of Booths.

Retail experience is not required to become a member of our family. But you must be the type of individual who is warm, friendly, hardworking, and innovative, able to shine in the presence of our consumers, and who can seamlessly integrate into a close-knit team that is dedicated to their work.

Check Also: Account Assistant Jobs in UK – Apply Now

key Points:

Job Title: Customer Assistant Jobs in England
Job Type: Permanent
Company: Booths
Salary: £9.00 – £11.50 an hour
Discipline: Retail
Job type: Permanent
Job ref: 025042
Location: Ulverston
Country: United Kingdom

Benefits of Customer Assistant Jobs in England:

High Demand and Job Stability: Customer assistants are in high demand across a variety of industries, such as retail, hospitality, and healthcare, which makes these positions readily available with stable employment options.
Skill Development: The job of a customer assistant is an excellent opportunity to develop essential skills in communication, problem-solving, and collaboration. These skills are valuable for career advancement and can be applied to a variety of other roles.
Flexibility and Work-Life Balance: A significant number of customer assistant positions provide part-time and flexible schedules, which facilitate the coordination of work with personal obligations, academic pursuits, or other obligations.
Opportunities for Career Development: Customer assistants may progress to supervisory positions, customer service management, or other specialized positions within the organization as they accumulate experience.
Interpersonal Skills and Job Satisfaction: Customer assistant positions offer opportunities to engage with a diverse range of customers on a daily basis, which is particularly appealing to individuals who appreciate working with others.
Training and Development: Employers frequently offer training programs to assist customer assistants in enhancing their technical abilities, customer service skills, and product knowledge, thereby fostering personal and professional development.
Access to employee discounts and benefits: Numerous organizations provide employee discounts to customer assistants, particularly in the retail and hospitality sectors. Additionally, they provide benefits such as wellness programs, meal discounts, and loyalty schemes.
Team-Oriented Environment: Customer assistant positions frequently necessitate collaboration and camaraderie within a supportive team.
Positive Impact on Customer Experience: Client assistants are instrumental in guaranteeing positive client experiences, which can be both satisfying and edifying.
Exposure to Sales and Marketing: These positions frequently require the acquisition of knowledge regarding sales strategies, product promotions, and upselling strategies, which may prove advantageous for future career opportunities in sales or marketing.
Potential for Full-Time Opportunities: Part-time customer assistants may have the opportunity to transition into full-time positions, which could lead to increased stability and income.
Networking Opportunities: Customer assistants have the potential to establish valuable networking opportunities for career advancement by interacting with a variety of teams, supervisors, and clients.

Please Note:

A minimum of one-weekend duty per week is required for Customer Assistant positions.
The advertised rates of pay are pertinent to individuals who are 21 years of age or older.
£9.00 for individuals under the age of 18
18 to 20 years of age: £9.50

How to Apply For Customer Assistant Jobs in England?

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Frequently Asked Questions:

What does a customer assistant do?

Customer assistants provide frontline service by helping customers, addressing inquiries, handling transactions, and ensuring a positive shopping or service experience. Tasks include restocking products, managing the till, assisting with returns, and maintaining a clean work environment.
What qualifications are required for a customer assistant role?

Most customer assistant roles require at least a GCSE or equivalent, but some roles are open to applicants with no formal qualifications. Strong interpersonal and communication skills, a positive attitude, and customer service experience can be advantageous.
What skills are most important for a customer assistant?

Key skills include effective communication, problem-solving, and the ability to work well under pressure. Customer assistants should also be adaptable, patient, and capable of managing diverse tasks, from handling cash transactions to assisting customers with product selections.